Customer Service
Contact Information
Shipping
*Free Shipping does not apply to Large or Freight Shipments.
DTYdirect.com customer service can be reached via email, toll-free telephone or toll-free fax.
Shipping Note: DTY Direct does not include lift gate service for residential freight deliveries. This option is available from most freight companies and may be purchased at the customers discretion/expense. The typical fee ranges from $25-$75.
Orders are processed within 24 hours. Once an order has been processed, it cannot be canceled. For shipping time, please refer to the “ships within” time frame listed on the website at the time of your order.
We Listen
DTYdirect is dedicated to providing information that is both accurate and organized in a manner that makes shopping both easy and enjoyable. We achieve this by utilizing the work of dedicated professionals from many departments who work to create a professional website devoted to offering a superior shopping experience.
By providing detailed product information, additional supplemental material including video and 360 views, DTYdirect.com is committed to making your shopping experience second to none. Customer satisfaction is DTYdirect's #1 priority and we always welcome your comments and suggestions.
Email us today at: welisten@dtydirect.com
We appreciate your feedback and efforts to help DTYdirect become the best site on the web.
